Monday, August 27, 2012

Verizon Wireless gets a nod for providing the best network quality

The quality of your wireless service is probably not top of mind as you go about everyday tasks of making calls, texting, reading emails and Web surfing.

But the wireless companies certainly have it on their minds and Verizon Wireless just got a nod from J.D Power and Associates as providing the best network quality in Mississippi for calls, messaging and data usage.

It was a regional pat on the back for the highest wireless quality in five regions, which included the Southeast Region, with the Gulf Coast states of Mississippi, Alabama, Louisiana and Florida.

According to J.D. Power, the survey included all the U.S. wireless providers, along with 27,000 wireless subscribers, who were asked about their experiences with voice, text messaging and data usage.

Krista Bourne, president of Houston/Gulf Coast Region, Verizon, shared these thoughts on customers and their wireless devices.

"Today's smartphones and tablets require a powerful network in order to make the most of all the features and functionality customers have come to expect ... Verizon Wireless is firmly committed to provided customers in the Southeast Region with the very best wireless experience – expanding, enhancing and maintaining our nationwide industry-leading wireless voice and data network."

As the wireless companies jockey for network quality satisfaction, potential customers have to choose among different pitches as to who has the best service.

Verizon lays claims to the having the "nation's largest 4G LTE network and largest, most reliable 3G network."

AT&T is about "operating the nation's largest Wi-Fi network" and also has the title of "one of the most honored companies in the world," along with being awarded Best Mobile Phone Coverage in The World by Business Traveler Magazine.

C Spire Wireless says they are "the first network to offer personalized wireless" in the industry. They regularly conducts seminars to help their customers get the most out of their smartphones.

Sprint Nextel likes to be recognized as deploying the "first wireless 4G service from a national carrier in the United States." According to the company profile, "Newsweek ranked Sprint No. 3 in its 2011 Green Rankings, listing it as one of the nation's greenest companies" in the telecommunications industry.

So who is the best wireless company for you can be a tough choice? In addition to network quality, it's also about the cost of data plans and available devices, such as Android, iOS, Windows Phone and others. Then you have the survey results, honors, accolades and special characteristics that make them unique.

It's a lot to consider when choosing who gets your contract.

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